Terms and Conditions

Welcome to StarbrightVanLines.com. This Terms of Use Agreement is made and entered into by and between you and Patriot Relocation Services LLC, doing business as Starbright Vanlines. This Agreement sets forth the terms and conditions that govern your use of and access to the Website and any products, materials, and services provided by or on the Website.

1. SMS TERMS OF SERVICE

By providing your mobile number and opting in via our website form at https://starbrightvanlines.com/contact, you are providing your express written consent to receive SMS messages from Starbright Vanlines.

  • Program Description: Our SMS program is used to provide residential moving quotes, schedule local and long-distance relocations, and send appointment reminders. We also utilize SMS for customer care (answering questions about handling and logistics) and marketing (sending seasonal discounts or follow-up offers).
  • Consent: Your initial text to our number or checking the consent box on our web form constitutes explicit written consent. Consent is not a condition of any purchase.
  • Message Frequency: Message frequency varies based on your account activity, project status, and moving schedule.
  • Rates: Message and data rates may apply for any messages sent to or from you.
  • Opt-Out (STOP): You can cancel the SMS service at any time. Simply text STOP to any message you receive. We will send you one final confirmation SMS to verify your unsubscribe status.
  • Assistance (HELP): If you experience issues or need help, text HELP for assistance, call 877-277-6429, or email info@starbrightvanlines.com.
  • SMS Privacy & Non-Sharing: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
  • Carriers: Carriers are not liable for delayed or undelivered messages.
2. ELIGIBILITY REQUIREMENTS

To use the Website or any Services, you must be (i) at least 18 years old, (ii) a resident of the United States, Canada, or the United Kingdom, and (iii) not a competitor of or using the Services for purposes that are competitive with the Company. By using the Services, you represent that you meet these requirements.

3. ACCEPTANCE OF TERMS

By accessing or using the Services, you agree to be bound by the terms and conditions of this Agreement. If you do not agree, you must exit the Website immediately.

4. CHANGES TO THIS AGREEMENT

The Company reserves the right to change this Agreement. We will provide reasonable advance notice for material changes. Your continued use of the Services following changes constitutes acknowledgment and agreement to those changes.

5. ACCESS AND ACCOUNT RESPONSIBILITIES
  • Account Creation: You promise to provide accurate and complete information. All information is governed by our Privacy Policy.
  • Security: You are responsible for maintaining the confidentiality of your password and account. Notify us immediately of any unauthorized use.
  • Termination: We reserve the right to suspend or terminate your account at our sole discretion for violations of this Agreement.
6. PROHIBITED ACTIVITIES

You agree not to:

  • Violate any local, state, or federal laws.
  • Send unsolicited or unauthorized advertising (Spam).
  • Use any automated system (robots, spiders) to scrape or mine data from the Website.
  • Transmit viruses, worms, or other damaging software.
  • Reverse engineer any part of the Services.
7. INTELLECTUAL PROPERTY RIGHTS

All content, features, and functionality are owned by Patriot Relocation Services LLC, its licensors, or other providers. You are granted a limited, non-exclusive, revocable license to use the Content for personal or commercial moving-related purposes. You may not copy, modify, or exploit the Content without prior written consent.

8. TERMS AND CONDITIONS OF SALE
  • Purchasing: Order submission creates an obligation to pay the agreed price and taxes.
  • Payment: Payments are processed via third-party services. We do not store credit card details.
  • Contract Duration: Subscriptions (if applicable) begin on the day payment is received and renew automatically unless terminated.
9. DISCLAIMERS AND LIMITATION OF LIABILITY
  • “As-Is”: Services are provided on an “as-is” basis without warranties of any kind.
  • Risk: Use of the Services is at your own risk. We are not liable for damages arising from your use or inability to use the Services.
  • Limitation: To the fullest extent permitted by law, our liability is limited to the amount paid for the service in question.
10. INDEMNIFICATION

You agree to indemnify and hold harmless Patriot Relocation Services LLC and its officers from any claims, losses, or expenses arising from your breach of this Agreement or your use of the Services.

11. DISPUTES AND GOVERNING LAW
  • Governing Law: This Agreement is governed by the laws of the State of New Jersey.
  • Dispute Resolution: Any legal action must be brought in state or federal courts located in New Jersey.
  • Arbitration: At the Company’s discretion, disputes may be submitted to binding arbitration under the American Arbitration Association in New Jersey.
  • Class Action Waiver: You waive the right to participate in a class action lawsuit or class action arbitration.
12. CONTACT US

If you have questions about these Terms, please contact us:

Patriot Relocation Services LLC (Starbright Vanlines)
24 Sheridan Ave, Clifton, NJ 07011
Phone: 877-277-6429
Email: info@starbrightvanlines.com
Website: https://starbrightvanlines.com/

13. AMENDMENTS

We may amend these from time to time. When we amend this Terms, we will update this page accordingly and require you to accept the amendments in order to be permitted to continue using our services.